Innovators Community COORDINATOR - supporting humanitarian innovators to do the hardest and best work of their lives

What are the technological solutions that might rise to humanitarian grand challenges? 

Brink has recently been appointed to support inventors, technologists and entrepreneurs who are answering this question.

The teams who have been selected for support are looking to save and improve the lives of people affected by humanitarian crises around the world. 

We’re on the hunt for a motivated and sociable Innovators Community Coordinator to host an online community of innovators. You will play a key role in getting to know the cohort of innovators then creating and hosting an online place where they can exchange experiences, join webinars, learn from each other and access world-class expertise when they need it. 

You will be responsible for convening and facilitating the innovators online, creating a regular rhythm of support and check-ins that suits their needs, and picking out the best digital tools and apps to communicate well, whatever the situation. 

Whether you’ve been managing and moderating online communities and want to put your skills to use making meaningful impact in the world; you’ve been working on an accelerator or incubator programme; or you’re just someone who thrives on hosting communities and helping them flourish, we’d love to hear from you.

The ideal candidate will be able to demonstrate:

1.  Community management:

  • Hosts and moderates skilfully: understands the power of bringing people together online and holds space for groups to be at their very best 

  • Acts in service: puts the innovators’ needs first and creates opportunities to service those needs, finding ways to communicate that suit them best

  • Effective whatever the channel: can adapt to and be authentic across a range of contexts from a relaxed, group video call, to a WhatsApp message from a crisis zone 

2.  Interested in the world of accelerators:

  • Understands the world of incubators and accelerators: can empathise with the needs of a cohort of innovators all working on making their ideas real, at pace, in challenging environments

  • A finger on the pulse of the community’s sentiment: is tapped in to how the cohort is feeling - can spot when they are having a particularly challenging time and act accordingly

  • Knows where to dig: is familiar with the best online tools or at least fluent enough in ‘digital tools’ to go find, test and implement the most effective ones for the task at hand

3.   Interpersonal skills (being a ‘Brinkster’):

  • Growth mindset: keen and eager to experiment and learn, comfortable with not knowing all the answers yet, and happy to let stuff go when it doesn’t quite hit the mark

  • Is ‘interoperable’: quickly establishes rapport with all kinds of people

  • Enjoys ‘making others shine': Brink is a low-ego zone that thrives on making our colleagues, clients and collaborators shine 

This is a unique role and opportunity to support innovators on their journey as they prove then scale potentially life-saving innovations. 

Salary range: £28,000-£32,000

If you’re interested in applying, please submit a CV with covering letter outlining why you’re interested, what you’d bring to this role and your salary expectations. Please also confirm you are eligible to work in the UK.

Send everything to before the deadline on Monday 5th August with the email subject: I’d like to be your Community Manager

  • 9am BST Monday 5th August: deadline for applications 

  • Wednesday 7th August: Shortlisted candidates notified

  • w/c 12th August: Interview with Brink team

  • Friday 16th August: Outcome announced and finalist(s) invited to meet Brink team 

Questions candidates often ask us:

How many years of experience does the Ventures Community Host need to have? 

This role is likely best for someone’s first or second job, who is looking to break into humanitarian and impact work. It’s a remarkable opportunity to work with some of the best innovation teams in the world. The right person will have an opportunity to establish their career brilliantly on this work. 

Does the Ventures Community Host need to have humanitarian aid experience?

While development and humanitarian experience is desirable, at Brink we also believe in the power of ‘not knowing how things are done around here’ and welcome candidates who would like to apply proven community management expertise to a new challenge. For this work we’re fortunate to have a roster of humanitarian aid experts we can call on for wisdom and advice, so it’s more important candidates understand hosting globally distributed communities and creating meaningful experiences.

Where is this role based?

This role is London-based with very occasional travel to meet with the innovator cohort, in international locations across Europe, Africa, Asia or North America.